Service Desk and Managed Services

This area is fully editable and gives you the opportunity to go into more detail about your business, what you do and what sets you apart from the competition. This area is editable and gives you the opportunity to go into more detail about your business, what you do and what makes you just that little bit special. This area can be fully edited and gives you the opportunity to introduce yourself, your website or company, your products or services. This area is 100% editable and you can use it to say whatever you wish to your website visitors. All the images are fully editable so you can add your own to customize each page.
 
Remember to keep your wording friendly, approachable and easy to understand…as if you were talking to your customers. You can edit text on your website by double clicking on a text box on your website.
Our dedicated service desk can receive service incidents via phone, fax or email.  Once incidents are logged we follow a best practice tracking and escalation process to ensure all incidents are resolved quickly and smoothly.
 
The principal behind all of our services is the receipt, logging and resolution of reported incidents through our managed application of tiered technical expertise. The incidents are dealt with using a 3-tier support structure, with incidents being passed within a time frame to the next tier in order to resolve the problem. Further technical information is also available from 3rd parties.
 
The progress of the incident from initial receipt to resolution is tracked at every stage using the appropriate call management and scheduling systems. 
    

  1. Managing Director
  2. Managing Director
  3. Managing Director
  4. Managing Director
  5. Managing Director
  6. Managing Director
This area is fully editable and gives you the opportunity to go into more detail about your business, what you do and what sets you apart from the competition.
This area is fully editable and gives you the opportunity to go into more detail about your business, what you do and what sets you apart from the competition. This area is editable and gives you the opportunity to go into more detail about your business, what you do and what makes you just that little bit special. This area can be fully edited and gives you the opportunity to introduce yourself, your website or company, your products or services. This area is 100% editable and you can use it to say whatever you wish to your website visitors. All the images are fully editable so you can add your own to customize each page.
This area is fully editable and gives you the opportunity to go into more detail about your business, what you do and what sets you apart from the competition. This area is editable and gives you the opportunity to go into more detail about your business, what you do and what makes you just that little bit special. This area can be fully edited and gives you the opportunity to introduce yourself, your website or company, your products or services. This area is 100% editable and you can use it to say whatever you wish to your website visitors. All the images are fully editable so you can add your own to customize each page.
This area is fully editable and gives you the opportunity to go into more detail about your business, what you do and what sets you apart from the competition. s.